Customer Relationship Management (CRM) solutions help companies improve customer
loyalty, segment and grow profitable customers, reduce customer service costs
and increase the profitability of call centers. As these applications
have become commonplace, new end-user demands are driving the need for more
frequent – even real-time – access to customer information. At
the same time, exploding data volumes and proliferating data sources are slowing
system performance to a crawl.
In short, many companies are discovering that their CRM systems just can’t
keep up with this accelerating pace. Faster reporting and analysis are
urgently required.
That’s where HyperRoll can help. HyperRoll provides lightning-fast
access to large data volumes while reducing the need for additional system
resources, and works seamlessly within customers’ existing business intelligence
environments without the need for application modifications.
HyperRoll reduces batch processing times for CRM applications by up to 90%
and increases the availability of information by 10s to 100s of times – which
means information in seconds, not hours. The HyperRoll solution is transparent
to end users, which means no training or ramp-up is required to begin taking
advantage of the technology as soon as it is deployed.
Read about how UbiquiTel dramatically accelerated access to subscriber information
using HyperRoll.